At Lyra Health, I led machine learning for Natural-Language Care Search, using dense retrieval and personalized learning-to-rank to improve search-to-booking conversion by 18%. I also built clinical safety and provider eligibility constraints into rankings serving 150K+ queries daily.
At Amazon Web Services, I worked on Amazon Bedrock, leading development of Knowledge Bases retrieval and ranking components through GA launch. I also designed inference optimizations that reduced customer inference costs by ~35% and improved throughput 2.5×.
At edX, I designed a real-time adaptive recommender that improved recommendation CTR by 24% and course completion by 8%. I used contextual bandits to lift new-course enrollment 15% and built streaming pipelines processing 200M+ learner events per day.

