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Michael Singh

@michaelsingh

Hotel operations and night audit leader delivering accurate financials and exceptional guest service across Samoa.

Samoa
Message

What I'm looking for

I’m looking to lead Night Audit operations with operational accuracy and standout guest service. I want a role where I can apply my reconciliation and front office leadership strengths to improve consistency, staff performance, and daily outcomes.

I’m a dedicated hotel operations specialist with strong experience in Night Audit, Front Office Management, and guest services across major resorts in Samoa and Hawaii. I’m known for accuracy, reliability, and maintaining high service standards while keeping daily operations running smoothly.

Across my roles, I’ve owned financial reconciliation and daily audit procedures, including cash handling, reporting, and balancing. I bring a disciplined approach to time management, accuracy, and attention to detail—especially during night audit cycles.

I’ve repeatedly been trusted with leadership: I promoted from Night Auditor into Front Office Management and later led teams as a General Manager. I supervise and train staff, manage scheduling and operational delivery, and focus on strong internal and external relationships.

What I value most is operational consistency paired with genuine guest care. I’m seeking the Night Auditor Manager role at Samoa Beach Resort, where I can strengthen operational accuracy and deliver service excellence every night.

Experience

Work history, roles, and key accomplishments

RR

General Manager

Ready Rentals

Aug 2023 - Sep 2025 (2 years 1 month)

Oversaw business operations including finance, fleet, staffing, and service delivery. Improved workflow efficiency and strengthened customer satisfaction while maintaining internal and external business relationships.

TL

Supervisor

Top Security Ltd

Jan 2020 - Jan 2022 (2 years)

Supervised staff scheduling and operations. Performed night audit duties at Taumeasina Resort during COVID-19.

RR

Front Office Manager

Return to Paradise Resort

Jan 2019 - Jan 2020 (1 year)

Oversaw guest services, operations, and audit reporting after being promoted from Night Auditor. Managed day-to-day front office responsibilities focused on guest service and audit outputs.

TH

Front Office Manager / Night Auditor

Tanoa Tusitala Hotel

Jan 2018 - Jan 2019 (1 year)

Promoted twice within seven months, completing night audit balancing and financial reporting. Led the front office team to deliver consistent guest service.

TH

Front Office Manager

Taumeasina Island Resort Hotel

Jan 2022 - Present (4 years 6 months)

Managed the front office team and guest service operations after being promoted from Night Auditor. Supported daily audit procedures and prepared financial summaries.

Education

Degrees, certifications, and relevant coursework

RS

Roosevelt High School

Graduated from Roosevelt High School in Hawaii.

Tech stack

Software and tools used professionally

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