Michael Singh
@michaelsingh
Hotel operations and night audit leader delivering accurate financials and exceptional guest service across Samoa.
What I'm looking for
I’m a dedicated hotel operations specialist with strong experience in Night Audit, Front Office Management, and guest services across major resorts in Samoa and Hawaii. I’m known for accuracy, reliability, and maintaining high service standards while keeping daily operations running smoothly.
Across my roles, I’ve owned financial reconciliation and daily audit procedures, including cash handling, reporting, and balancing. I bring a disciplined approach to time management, accuracy, and attention to detail—especially during night audit cycles.
I’ve repeatedly been trusted with leadership: I promoted from Night Auditor into Front Office Management and later led teams as a General Manager. I supervise and train staff, manage scheduling and operational delivery, and focus on strong internal and external relationships.
What I value most is operational consistency paired with genuine guest care. I’m seeking the Night Auditor Manager role at Samoa Beach Resort, where I can strengthen operational accuracy and deliver service excellence every night.
Experience
Work history, roles, and key accomplishments
General Manager
Ready Rentals
Aug 2023 - Sep 2025 (2 years 1 month)
Oversaw business operations including finance, fleet, staffing, and service delivery. Improved workflow efficiency and strengthened customer satisfaction while maintaining internal and external business relationships.
Supervisor
Top Security Ltd
Jan 2020 - Jan 2022 (2 years)
Supervised staff scheduling and operations. Performed night audit duties at Taumeasina Resort during COVID-19.
Front Office Manager
Return to Paradise Resort
Jan 2019 - Jan 2020 (1 year)
Oversaw guest services, operations, and audit reporting after being promoted from Night Auditor. Managed day-to-day front office responsibilities focused on guest service and audit outputs.
Front Office Manager / Night Auditor
Tanoa Tusitala Hotel
Jan 2018 - Jan 2019 (1 year)
Promoted twice within seven months, completing night audit balancing and financial reporting. Led the front office team to deliver consistent guest service.
Front Office Manager
Taumeasina Island Resort Hotel
Jan 2022 - Present (4 years 6 months)
Managed the front office team and guest service operations after being promoted from Night Auditor. Supported daily audit procedures and prepared financial summaries.
Education
Degrees, certifications, and relevant coursework
Roosevelt High School
Graduated from Roosevelt High School in Hawaii.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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