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Michael Kabunga

@michaelkabunga

Message

I’m a Lidar/Radar annotation specialist blending precise AI labeling, customer support, and automotive technical help.

Kenya

Message

What I'm looking for

I’m looking to apply my Lidar/Radar annotation and content moderation skills in a detail-driven team, while bringing customer-focused communication and fast turnaround on quality targets.

I’m a resourceful, adaptable professional with hands-on experience across customer service, tourism, automotive engineering, and remote digital work. I enjoy learning fast, solving problems, and exceeding expectations in fast-paced environments.

In remote roles, I’ve focused on data annotation and content moderation with strong attention to detail and accuracy. I’ve labeled and categorized complex images and videos for AI training, including food dataset tagging, while adapting quickly to new tools, complex guidelines, and performance metrics.

On the customer-facing side, I’ve handled inbound/outbound inquiries, supported service requests, and maintained accurate records in a CRM system. As a tour guide, I led local and international guests through museum exhibitions, using storytelling and historical context to improve the visitor experience.

I also bring practical technical exposure from automotive work, supporting vehicle diagnostics and wheel alignment processes and clearly explaining maintenance needs to clients. Alongside this, I’ve managed administrative and sales responsibilities and stay productive using Microsoft Office tools for reports, spreadsheets, and presentations.

Experience

Work history, roles, and key accomplishments

Lidar and Radar Annotation Specialist

Digital Divide Data

Performed Lidar and Radar data annotation in a structured production environment. Ensured data accuracy, adapted to annotation tools and complex guidelines, and met performance targets through strong discipline and time management.

AI Data Labeling Performance Targeting Time Management

Call Executive

Nakama (Under Zuku)

Handled inbound and outbound customer calls, assisting with inquiries, complaints, and service requests. Provided information about Zuku products and services and maintained up-to-date customer records in the CRM.

Inbound Outbound Calls Customer Support Complaint Resolution Zuku Product Service Information

Secretary and Administrative Assistant

Premier Professional Institute

Provided front office support by welcoming walk-in clients and students and handling incoming calls and inquiries. Managed institutional records and petty cash documentation, coordinated meetings and schedules, supported onboarding of new employees, and maintained office supplies.

client support Call Handling Record Management Petty Cash Appointment Scheduling Meeting Coordination

Sales Merchandiser

TCL Electronics

Promoted and sold TCL products by engaging customers and explaining product features and benefits. Maintained product displays and merchandising standards, supported inventory management, and worked with store staff to meet sales targets.

Sales Promotions Customer Engagement Merchandising Standards Visual Merchandising Shortage Reporting Inventory Management Sales Target Achievement

Automotive Attachment Trainee

Align My Car / Roy Trans Motors

Supported vehicle diagnostics and assisted with professional wheel alignment processes. Communicated with clients to explain required maintenance and service tasks clearly and assisted with servicing support.

Wheel Alignment Assistance Client Communication

Data Annotation & Content Moderator (Remote)

Remotask / Freelance

Labeled and categorized images and videos for AI training while following detailed client guidelines. Tagged specialized food-related datasets with high precision and accuracy under tight deadlines.

Image Video Labeling AI Training Data Annotation Content Moderation

Tour Guide & Customer Service Assistant

Karen Blixen Museum

Led local and international guests through museum exhibitions while providing historical and cultural insights. Managed visitor inquiries and entry ticketing to deliver a high-quality guest experience.

Visitor Experience Support Ticketing Operations Customer Service

Carwash & Boutique Sales Assistant

Casual Roles

Delivered vehicle cleaning and precision detailing services to maintain customer satisfaction. Assisted customers with product and apparel selection, supported visual merchandising, and helped with inventory restocking.

Customer Service Product Selection Assistance Apparel Sales Visual Merchandising