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Mercy Ademokoya

@mercyademokoya

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I create clear technical documentation, user guides, SOPs, and process reports for diverse audiences.

Nigeria

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What I'm looking for

I'm looking for an opportunity to create clear, practical documentation, including user guides, SOPs, process documents, and instructional content for different audiences.

I've produced user guides for everyday digital tools including WhatsApp, Zoom, and Google Drive, turning technical concepts into practical, easy-to-follow documentation.

Through portfolio projects, I've created SOPs from research, surveys, and interviews; written structured meeting reports; and reviewed digital products from usability and documentation perspectives.

In my Human Resources Management Assistant role, I documented internal processes, maintained organized records, prepared reports, and supported training and daily operations documentation.

Experience

Work history, roles, and key accomplishments

Current

Technical Writer

Current

Portfolio Projects

Jan 2026 - Present (8 months)

Produced user guides for everyday digital tools and created Standard Operating Procedures based on research, surveys, and interviews. Wrote structured meeting reports and technical documentation using clear formatting.

Technical Documentation Standard Operating Procedures User Guides Process documentation Research Information Organization Markdown Microsoft Word Google Docs Google Workspace Meeting Documentation Content Editing Written Communication

Human Resources Management Assistant

International Human Resources Management and Career Developm

Jan 2024 - Jan 2025 (1 year)

Documented internal processes and maintained organized records. Prepared reports and supported administrative communication, and assisted with documentation used for training and daily operations.

Documentation Record keeping Report Preparation Administrative Communication Training Support