Open to opportunities

Mech User

@mechuser

Senior international tour operations professional specializing in FIT & group travel, end-to-end bookings, and customer-first execution.

India

Message

What I'm looking for

I’m looking for a role where I can lead international tour operations end-to-end—owning FIT & group planning, vendor coordination, and visa support—while delivering smooth customer experiences and handling disruptions confidently.

I’m a dedicated travel industry professional with 5+ years of experience in international and domestic tour operations, specializing in FIT and group travel management. I handle end-to-end travel arrangements—from itinerary planning and hotel bookings to flight reservations and visa coordination—while keeping customer satisfaction at the center of every execution.

In my roles as Senior Executive – International Tours and Senior Executive – Travel Operations, I manage bookings for flights, hotels, visas, sightseeing, and transportation, coordinating with travel partners, vendors, and suppliers to deliver smooth tour outcomes. I also resolve travel disruptions, cancellations, and emergency situations efficiently, prepare cost-driven quotations and packages, and maintain strong client relationships through personalized travel consultation and support.

Experience

Work history, roles, and key accomplishments

Current

Senior Executive – International Tours

Current

Veena World

Jul 2025 - Present (1 year)

Managing international and domestic FIT & group tour operations at Veena World (Veena Patil Hospitality Pvt. Ltd.), including bookings for flights, hotels, visas, sightseeing, and transportation. Coordinating with vendors and travel partners and providing client support throughout the travel journey.

FIT & Group Travel Management Flight & Hotel Booking Customer Service Problem Solving Travel Support

Senior Executive – International Tours

Culture Holidays Pvt. Ltd.

Feb 2025 - May 2025 (3 months)

Designed customized international holiday packages for Europe, the Middle East, and Far East. Coordinated with DMCs, airlines, hotels, and suppliers for end-to-end travel operations including bookings, visas, sightseeing, transfers, and disruption handling.

FIT & Group Travel Management Flight & Hotel Booking Problem Solving

Senior Executive – Travel Operations

Massive Holidays Pvt. Ltd.

Aug 2020 - Feb 2025 (4 years 6 months)

Managed domestic and international travel arrangements for corporate and leisure clients, including preparing travel quotations, holiday packages, and customized itineraries. Coordinated hotel reservations, air ticketing, visa processing, travel documentation, and supported group tour logistics and customer queries.

Itinerary Coordination Flight & Hotel Booking Cost Negotiation & Package Preparation Problem Solving

Education

Degrees, certifications, and relevant coursework

Uttarakhand Technical University

Bachelor of Technology (B.Tech), Mechanical Engineering

Grade: First Division Higher Secondary (12th) MP Board of Secondary Education | 2016 | First Division High School (10th) MP Board of Secondary Education | 2014

Earned a B.Tech in Mechanical Engineering from Uttarakhand Technical University, graduating in 2020.