Matias Illanes
@matiasillanes
Customer Success Specialist at Filter King, supporting customers and resolving issues while building experience across service and operations.
ArgentinaWhat I'm looking for
At Filter King, I support customers and resolve issues as a Customer Success Specialist. I also work as a Webmaster with the platform administration team at Instituto Superior de Estudios Pedagógicos (ISEP).
My experience includes customer service and store operations at Moncler, guest service at MidVail - Vail Resorts, and quality inspection and logistics at MRA SAS - Logistics Services Company. I’m looking to keep developing my skills and progressing toward my long-term career goals.
Experience
Work history, roles, and key accomplishments
Customer Success Specialist
Filter King
Jan 2025 - Present (1 year 9 months)
Provided customer support and resolved issues for clients.
Webmaster
Instituto Superior de Estudios Pedagógicos (ISEP)
Jan 2021 - Present (5 years 9 months)
Managed the platform administration team and maintained the website.
Retail Sales Associate
Moncler
Jan 2024 - Jan 2025 (1 year)
Handled sales and store operations.
Cashier, Server, and Guest Service
MidVail - Vail Resorts
Jan 2024 - Jan 2025 (1 year)
Work and Travel experience. Provided cashier, server, and guest service.
Line Cook, Cashier, Customer Service & Resort Maintenance
Purgatory Resort
Jan 2022 - Jan 2023 (1 year)
Work and Travel experience. Performed line cook, cashier, customer service, and resort maintenance duties.
Quality Control
MRA SAS - Logistics Services Company
Jan 2020 - Jan 2021 (1 year)
Performed quality inspection and logistics duties.
Education
Degrees, certifications, and relevant coursework
Universidad Nacional de Córdoba, Facultad de Ciencias Exactas Físicas y Naturales (FCEFyN)
Aeronautical Engineering, Aeronautical Engineering
2018 - 2025
Completed coursework through the third year of Aeronautical Engineering.
Instituto de Capacitación Aeronáutica (ICA)
Passenger Cabin Crew Title, Aviation
2023 - 2023
Earned the Passenger Cabin Crew Title and License.
Instituto de Capacitación Aeronáutica (ICA)
Ramp Services Operator Title, Aviation
2019 - 2019
Earned the Ramp Services Operator Title and License.
Instituto de Capacitación Aeronáutica (ICA)
Private Plane Pilot, Aviation
2018 - 2018
Completed the theoretical course for Private Plane Pilot with VFR and obtained a Private Plane Pilot License with over 50 flight hours.
Instituto Nuestra Señora de las Mercedes (INSM)
Bachelor's Degree in Economics and Administration, Economics and Administration
Completed high school with a Bachelor's Degree in Economics and Administration.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Salary expectations
Job categories
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