At Working&Co, I handle customer service for clients from 30 companies and coordinate 20 to 30 reservations each day. I implemented an integration between Spacebring and Google Calendar to automate reservation entry and avoid duplicate manual work.
I also created Excel and Google Sheets trackers for packages and furniture, and prepared inventory records and weekly performance reports to support operational improvements. My work has expanded to include Odoo billing, cash handling, supplier coordination, and training new colleagues.
Previously, I worked as a shift lead and barista at Rogelio Café and Bonafide, and in customer service at Movistar Arena. I also managed social media and edited videos for a family food business, and built a WordPress website as a personal project.
