Mateo User
@mateouser
Trained F&B professional with a passion for writing and design.
What I'm looking for
I am a trained food and beverage professional with five years of diverse experience across Switzerland, Hungary, and Croatia. My journey in the hospitality industry has equipped me with a unique blend of skills, particularly in delivering exceptional guest experiences and managing high-pressure environments. I take pride in my ability to prepare and serve specialty coffee beverages, ensuring quality and presentation are always at the forefront.
Beyond my F&B expertise, I have a strong background in writing and content creation. My passion for writing began in my early days, where I excelled in essay writing, fueled by my mother’s tutoring initiative. I have contributed to various projects in graphic design and fashion design, and I played a key role in my sister's travel blogging campaign, Zlatic. My education in media technology has further honed my skills in project management and creative expression.
Experience
Work history, roles, and key accomplishments
Barista / Commis De Rang
The Chedi
May 2024 - Apr 2025 (11 months)
Prepared and served specialty coffee beverages with a focus on quality, presentation, and personalized guest service. Maintained a well-organized bar, managed inventory, and collaborated with the front-of-house team to deliver an exceptional guest experience.
Wine Host
Meneghetti, Relais & Châteaux Wine Hotel & Winery
Mar 2023 - Sep 2023 (6 months)
Hosted wine tastings, created locally relevant experiences, and represented the winery. Managed retail sales and assisted with event management.
Barista
Cafe Frei
Jan 2021 - Sep 2022 (1 year 8 months)
Set up new coffee shop locations and handled high-volume shifts independently, taking orders across a diverse menu of over 60 coffee-based recipes. Utilized Elektra and Fiorenzato gear to provide quality and consistency, while delivering exceptional service and training new baristas.
Education
Degrees, certifications, and relevant coursework
Prirodoslovna i Graficka Skola Rijeka
Media Technician, Media Technology
2013 - 2015
Completed a media education program that included the study of media literacy, presentations, and project management. Gained hands-on experience with setting up sound recording equipment, broadcast lighting systems, and film and video production, as well as computer hardware and software.
Pazinski Kolegij - Klasicna Gimnazija
Classical Gymnasium, Classical Studies
2011 - 2013
Undertook secondary education with a strong focus on classical culture and interdisciplinary learning. Studied languages including Ancient Greek, Latin, English, German, and native Croatian, which built a robust foundation for further linguistic studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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