Open to opportunities

Mary Williams

@marywilliams1

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Experienced product data administrator delivering accurate, customer-focused solutions.

United Kingdom

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What I'm looking for

I seek a role where I can apply my data accuracy, CRM and Excel skills in a collaborative, service-oriented environment with clear processes and opportunities to improve data integrity and operational efficiency.

I am an experienced product data administrator with nearly two decades of cross-industry client-facing and back-office experience, focused on accurate data entry, CRM maintenance, and improving data integrity. I consistently deliver premium customer service, coordinate files across teams and external partners, and execute payment processing and credit control tasks to support operational goals.

My recent roles include Product Data Administrator and Credit Control Clerk at Matthew Clark, where I led CRM data entry, cleansing via Integrity Reports, and interdepartmental file coordination. I bring a dependable work ethic, strong Excel skills, and a track record of supporting clinics, hospitality teams, and distribution operations to improve accuracy and efficiency.

Experience

Work history, roles, and key accomplishments

Current

Product Data Administrator

Current

Matthew Clark

Feb 2024 - Present (1 year 7 months)

Managed product and CRM data for retail operations, performing data entry, cleansing via integrity reports, and coordinating files across departments to improve data accuracy and operational efficiency.

Data Entry CRM Excel File Coordination Email Communication Data Analysis

Credit Control Clerk

Matthew Clark

Nov 2023 - Feb 2024 (3 months)

Processed credit issuances and performed Excel-based data research and entry while coordinating communications between clients and partners to support accounts receivable workflows.

Credit Control Excel Data Entry Client Communication Accounts Receivable Data & Research

Receptionist

Animal Dermatology Clinic

Aug 2021 - Aug 2023 (2 years)

Provided front-desk support and client communication, recorded animal vitals, processed client data and payments, and coordinated files with external partners to streamline clinic operations.

Client Communication Data Entry Payment Processing File Coordination Phone Support

Receptionist

Crabapple Knoll Veterinary Clinic

May 2020 - Jul 2021 (1 year 2 months)

Managed front-desk operations and client communications, captured animal vitals and client records, and provided guest services to support clinical workflows.

Client Communication Data Entry Guest Service

Front Desk / Night Auditor

Fairfield Inn by Marriott

Jul 2018 - Feb 2020 (1 year 7 months)

Performed night audit and front-desk duties, balanced financial paperwork, inspected rooms for quality, and filled varied shifts including concierge and housekeeping to maintain guest services.

Night Audit Front Desk Duties Guest Service Multi Role Support Phone Communication

Bid Administrator

ACC Distributors Inc

Oct 2015 - Jul 2018 (2 years 9 months)

Managed bid and contract administration including pricing for 36 contracts, invoice filing, mail distribution, and multi-line customer communications to support sales and fulfillment.

Data Entry Invoicing Customer Communications Mail Distribution

Front Desk / Guest Services Manager

Jameson Inn / Baymont Inn & Suites

Jul 2009 - Sep 2015 (6 years 2 months)

Oversaw front-desk and guest services operations, handled multi-line communications, performed data entry and ledger balancing, and assisted with scheduling and staff onboarding.

Guest Service Data Entry Scheduling Ledger Balances Onboarding