Open to opportunities

Maryam Abid

@maryamabid

Entry-level dental science student and chat support executive, delivering patient guidance and professional customer care.

Pakistan

Message

What I'm looking for

I’m eager to contribute to customer care or chat support roles where I can use my communication and problem-solving skills, learn quickly, and maintain high standards of service for customers.

I’m a dedicated dental student with a strong foundation in dental sciences and clinical procedures. I communicate clearly, solve problems calmly, and adapt quickly while maintaining high standards of service.

Through my clinical rotations, I assisted in chairside procedures like scaling and restorations while ensuring infection control. I also supported patients with oral hygiene counseling and gained experience assisting in prosthodontics in RPD, surgery, and periodontics.

I’ve also worked as a Chat Support Executive, handling customer inquiries and complaints via chat with timely, professional responses. Alongside this, I volunteer in oral health awareness camps, educating the community on dental hygiene and preventive care.

Experience

Work history, roles, and key accomplishments

Clinical Intern

Private Clinic

Jan 2022 - Jan 2027 (5 years)

Assisted in chairside dental procedures including scaling and restorations while following infection control practices and providing oral hygiene counseling to patients.

Infection Control Dental Scaling Dental Restorations Oral Hygiene Counseling Prosthodontics (RPD)Periodontics Patient Counseling

Chat Support Executive

Private Brand Page

Jan 2019 - Jan 2021 (2 years)

Handled customer inquiries and complaints via chat, delivering timely and professional responses and guidance.

Chat Support Customer Service Complaint Handling Professional communication Problem Solving Written Communication Time Management Basic Computer Skills

Volunteer Oral Health

Oral Health Awareness Camps

Educated community members on dental hygiene and preventive care during oral health awareness camps, supporting outreach and patient guidance.

Preventive Health Community Outreach Presentation Skills Communication Problem Solving Time Management

Education

Degrees, certifications, and relevant coursework

Jinnah Sindh Medical University

Bachelor of Dental Surgery, Dentistry

2022 - 2027

Activities and societies: Clinical rotations: assisted chairside scaling and restorations; supported infection control; provided oral hygiene counseling.

Bachelor of Dental Surgery (BDS) with clinical rotations including assistance in chairside procedures such as scaling and restorations, supporting infection control, and providing oral hygiene counseling.