Open to opportunities

Syeda Duaa Suleman

@syedaduaasuleman

Dental professional combining clinical dentistry, medical transcription, and patient-centered scheduling to support accurate care.

Pakistan

Message

What I'm looking for

I’m looking for a healthcare role where I can deliver patient-centered care, keep medical records accurate and compliant, and support efficient scheduling—using tools like eClinicalWorks or Open Dental—while working with a team that values quality documentation and clear communication.

I’m a dedicated dental professional with a Bachelor of Dental Surgery (BDS) and experience across clinical dentistry, medical transcription, and patient service operations. I bring a strong focus on patient communication, precise documentation, and smooth scheduling in fast-paced healthcare environments.

In patient services, I handled inbound and outbound calls and managed email communication to support appointment scheduling and service inquiries. I coordinated patient appointments and follow-ups using eClinicalWorks (eCW) and Open Dental, while maintaining patient data accuracy and HIPAA compliance.

As a Medical Transcriptionist at RadScribe PK, I transcribed physician dictations and medical reports with high accuracy using PowerScribe and electronic health record systems. I reviewed and edited transcripts for quality and consistency, clarified unclear dictations with healthcare professionals when needed, and consistently met strict deadlines.

Clinically, I worked as a General Dentist at Asjad Dental Clinic, delivering restorative procedures including fillings, crowns, bridges, and root canal treatments. Earlier, as a House Officer (Dental Internship) at Ziauddin University, I completed rotations in Prosthodontics, Orthodontics, Oral Surgery, Operative Dentistry, and Periodontology—supporting infection control standards, patient assessments, and detailed clinical documentation.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Dental Company (USA)

Oct 2024 - Oct 2025 (1 year)

Handled inbound and outbound calls and emails for appointment scheduling and service inquiries, coordinating patient visits using eClinicalWorks (eCW) and Open Dental. Resolved patient concerns and complaints while ensuring patient data accuracy and HIPAA-compliant documentation.

Patient Scheduling Customer Service HIPAA compliance EClinicalWorks (ECW)Scheduling coordination Email Communication Complaint Resolution Healthcare Documentation

Medical Transcriptionist

RadScribe PK

Jul 2024 - Sep 2024 (2 months)

Transcribed physician dictations and medical reports with high accuracy using PowerScribe and electronic health record workflows. Ensured quality through review and editing, communicated with clinicians for unclear dictations, and met strict deadlines.

Medical Transcription Medical Terminology Electronic Health Records (EHR)Clinical Documentation

General Dentist

Asjad Dental Clinic

Jun 2022 - Mar 2023 (9 months)

Provided comprehensive dental care including restorative procedures such as fillings, crowns, bridges, and root canal treatments. Maintained detailed patient records and treatment notes, coordinated referrals and emergencies, and supported patients with billing and insurance documentation.

Dental Restorations Dental Crowns Dental Bridges Root Canal Therapy Treatment Planning Dental Emergency Management Referral Coordination

House Officer (Dental Internship)

Ziauddin University

Mar 2021 - Mar 2022 (1 year)

Completed dental clinical rotations in prosthodontics, orthodontics, oral surgery, operative dentistry, and periodontology while assisting senior dentists with routine procedures. Conducted patient assessments, documented clinical findings, educated patients on oral hygiene, and supported infection control and clinic operations.

Prosthodontics Rotation Oral Surgery Assistance Operative Dentistry Support Periodontology Exposure Infection Control Clinical Documentation Clinical Assessment Patient Education

Education

Degrees, certifications, and relevant coursework

Ziauddin University

House Officer (Dental Internship), Dentistry

2021 - 2022

Activities and societies: Clinical rotations in Prosthodontics, Orthodontics, Oral Surgery, Operative Dentistry, and Periodontology; patient assessments and infection control in clinical settings.

Completed a dental internship (House Officer) at Ziauddin University from 2021 to 2022, including clinical rotations across multiple specialties.