Mary Agbo

I monitor customer questions, comments, and DMs across online platforms, providing clear and timely information about products, orders, pricing, and delivery.

Through freelance customer support and community engagement work, I've maintained professional conversations, addressed user concerns, and supported positive audience relationships. I also support an independent online fashion and lifestyle business by managing customer inquiries, product selection, orders, and delivery follow-ups.

I've created promotional content, customer-facing messages, and Instagram-style support materials that improve engagement and brand visibility. My content writing work includes researching, editing, and delivering original content that follows platform, topic, and brand instructions.

I'm comfortable working independently in remote environments, using Google Workspace and Microsoft Office while following detailed quality standards. I’m seeking a Community Engagement Intern role where I can support client accounts and platform growth.