Marwan Nasr Khlifa UserMU
Open to opportunities

Marwan Nasr Khlifa User

@marwannasrkhlifauser

Results-oriented professional in UI/UX design and business development.

Egypt
Message

What I'm looking for

I am looking for opportunities that foster innovation, collaboration, and growth in a dynamic environment.

I am a results-oriented professional with a diverse background in UI/UX design, customer experience, business development, and AI-driven solutions. My journey began with a Bachelor's degree in Civil Engineering, which provided me with a solid foundation in analytical thinking and problem-solving. Currently, I am enhancing my business development expertise, focusing on strategic communication and client-centric solutions that drive revenue growth.

In my role as a Business Development Specialist at AGMA TEC, I drive digital transformation initiatives by identifying new business opportunities and building strategic partnerships. My experience as an instructor at the Digital Cubs of Egypt initiative allows me to share my knowledge in Digital Arts and Python programming, inspiring the next generation of digital creators. I have also worked extensively in customer experience roles at Amazon and Tabby, where I focused on understanding regional customer preferences and delivering tailored solutions to enhance satisfaction.

Experience

Work history, roles, and key accomplishments

DE
Current

Instructor

Digital Cubs of Egypt

Mar 2025 - Present (4 months)

Instructed students in Digital Arts and basic Python programming as part of the Digital Cubs of Egypt initiative. Delivered creative and interactive sessions that introduced youth to visual design, digital creativity, and coding fundamentals.

AT
Current

Business Development Specialist

AGMA TEC

Apr 2025 - Present (3 months)

Focused on driving digital transformation initiatives by identifying new business opportunities, building strategic partnerships, and promoting innovative solutions. Worked closely with clients to understand their needs, offering tailored strategies to accelerate digital adoption.

TA

Regional Customer Experience Specialist

Tabby

Jan 2025 - Mar 2025 (2 months)

Oversaw customer experience strategies in the Middle East, ensuring seamless interactions with Tabby’s services. Focused on understanding regional customer preferences, addressing concerns, and delivering personalized solutions to enhance satisfaction.

AC

UI/UX Designer Intern

Azzrk Company

Dec 2024 - Mar 2025 (3 months)

Enhanced UI/UX design skills, gained valuable insights, and contributed to innovative projects. Sharpened technical skills, dived into the UX process, collaborated effectively, and understood the business side of design.

AM

Trainer for Enhancing Purchasing Experience

Amazon

Sep 2024 - Dec 2024 (3 months)

Responsible for training and guiding teams to optimize the user purchasing experience across the Middle East. Focused on imparting best practices, customer-centric solutions, and effective strategies for addressing user challenges and improving satisfaction during the shopping process.

AM

Regional Customer Experience Specialist

Amazon

Aug 2023 - Mar 2024 (7 months)

Responsible for enhancing the user purchasing experience in Egypt by analyzing customer behavior and introducing innovative ideas to improve satisfaction during the buying journey. Focused on delivering effective solutions that address local challenges and streamline the shopping process.

DD

UI/UX Designer Apprentice

Digital Egypt Pioneers Initiative – DEPI

Mar 2024 - Oct 2024 (7 months)

Acquired skills in User Research and Analysis, Information Architecture, Wireframing and Prototyping, and User Interface (UI) Design. Developed expertise in User Experience (UX) Principles, Interaction Design, Usability Testing and Iteration, Design Tools and Software, and Design Thinking and Problem-Solving.

AM

Regional Customer Experience Specialist

Amazon

Mar 2024 - Sep 2024 (6 months)

Focused on improving the purchasing experience for customers across the Middle East by identifying user pain points and implementing innovative, customer-centric solutions. Contributed ideas to optimize the shopping journey and increase satisfaction through localized enhancements and seamless service delivery.

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Bachelor's degree, Civil Engineering

Obtained a Bachelor's degree in Civil Engineering with a very good grade. The curriculum provided a strong foundation in engineering principles and problem-solving.

Tech stack

Software and tools used professionally

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