marwa elbasil
@marwaelbasil
Experienced administrative professional skilled in client management and support.
What I'm looking for
I am an administrative professional with a strong background in client management, data entry, and event coordination. My experience spans various roles, including my current position as an Account Manager and Administrative Assistant at Cream and Caramel, where I manage client accounts and coordinate business activities effectively.
Throughout my career, I have honed my skills in handling customer relations, scheduling meetings, and organizing documents. My freelance work has allowed me to provide data management and documentation services to notable companies like Aldeyaa and MEA Telecom, enhancing my ability to assist in business operations and project coordination.
With a Bachelor of Arts from Cairo University and various certifications, including ICDL and Graphic Design, I am committed to continuous learning and professional development. I thrive in dynamic environments and am passionate about contributing to organizational success through efficient administrative support.
Experience
Work history, roles, and key accomplishments
Account Manager & Administrative Assistant
Cream and Caramel
Jan 2024 - Present (1 year 4 months)
Managed client accounts and coordinated business activities while handling administrative tasks such as data entry and scheduling. Assisted in preparing reports and organizing meetings to ensure smooth operations.
Freelance Administrative Support & Data Entry
Aldeyaa, MEA Telecom
Jan 2021 - Jan 2023 (2 years)
Provided data management and documentation services while organizing client files and maintaining records. Assisted in customer communication and project coordination for various clients.
Student Affairs & Event Coordinator
Rowad Elmostaqbal School
Jan 2020 - Mar 2021 (1 year 2 months)
Managed student records and administrative documentation while organizing school events and parent meetings. Resolved student issues and handled communication with parents effectively.
Education
Degrees, certifications, and relevant coursework
Russian Culture Center
Graphic Design Diploma, Graphic Design
2020 - 2020
Completed a diploma in Graphic Design focusing on visual communication and design principles.
Cairo University
Event Planning & Management Training, Event Management
2017 - 2017
Completed training in Event Planning & Management to develop skills in organizing events.
Cairo University
Bachelor of Arts, Arts
2013 - 2013
Cairo University
ICDL Certification, Information Technology
2012 - 2012
Completed ICDL Certification focusing on computer skills and digital literacy.
Cairo University
Human Development Skills, Human Development
2012 - 2012
Participated in Human Development Skills training to enhance personal and professional skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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