Marti Rivero
@martirivero
Computer engineer focused on Azure AI and automation, with experience improving IT service processes at ESTEVE.
SpainWhat I'm looking for
At ESTEVE, I improved the EasyVista ticketing system through documentation, reporting, SLA work, and testing new features. I also helped identify critical processes and define a method for automatically assigning incident priority and impact.
I created department-wide budget documentation to support project planning and budget management, and started developing a Power BI dashboard to track IT service KPIs.
At Institut Provençana, I taught cybersecurity, Java programming, Red Hat, and Linux to vocational education students. I also taught Computer Science to vocational education students during an earlier substitute role.
My background includes Computer Engineering and Bioinformatics, and I’m focused on building AI and automation solutions with Microsoft Azure, particularly for healthcare and life sciences.
Experience
Work history, roles, and key accomplishments
Improved the EasyVista ticketing system through documentation, reporting, SLA work and testing of new features.
Helped identify critical processes and define a method to automatically assign incident priority and impact.
Created department-wide budget documentation to support project planning and budget management.
Started developing a Power BI dashboard to track IT service KPIs.
Founded and operated a mobile ice cream, horchata and slush stand at the Rumba Beach Festival.
Managed finances, purchasing and stock.
Coordinated logistics and day-to-day operations across different locations.
Taught Cybersecurity, Java programming, Red Hat and Linux to vocational education students.
Taught Computer Science to vocational education students.
I worked in Deltion College as IT Helpdesk, where I worked solving issues, managing IT department stock and setting up network cables.
I worked in GrupoSIFU as IT Helpdesk, where i was in charge of solve IT incidents.
Education
Degrees, certifications, and relevant coursework
Tecnocampus
Computer Science Degree in IT Management and Information Systems, Computer Science
2022 - 2026
Microsoft
Microsoft Certified: Azure AI Fundamentals
Sep 2026
IELTS Official
International English Language Testing System (IELTS)
Oct 2024 · Expires Oct 2026
INS Provençana
Web Development in Bioinformatics, Computer Science
2019 - 2021
INS Provençana
Microcomputer Systems and Networks Technicians
2017 - 2019
Cisco Networking Academy
Certificaciones Cisco
Jun 2018
IES Mercè Rodoreda
Obligatory Secondary Education (O.S.E.)
2013 - 2017
Availability
Location
SpainAuthorized to work in
Salary expectations
Social media
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