Mark Victor
@markvictor
Experienced transcription and data-entry freelancer with strong customer-service skills.
What I'm looking for
I am a Kenyan transcriptionist and data-entry professional with experience in both company and freelance settings. I have worked at Rian Transcription Center and Healthy U 2000 Ltd, and I currently deliver transcription, data entry, and typesetting services as a freelancer.
I hold a Diploma in Pharmaceutical Technology from Mount Kenya University and completed secondary and primary education in Kenya. My background supports accurate documentation and attention to detail in regulated and client-facing tasks.
My strengths include customer service, leadership, working well under pressure, email correspondence and reporting, decision making, adaptability, and efficient coordination. I bring a friendly, confident approach and a quick ability to learn new processes.
I am motivated to apply my transcription and data-handling skills to roles that value precision, timeliness, and clear communication, while continuing to grow professionally in administrative and documentation-focused positions.
Experience
Work history, roles, and key accomplishments
Freelance Data Specialist
Self Employed
Dec 2023 - Present (2 years 2 months)
Providing freelance transcription, data entry, and typesetting services to clients, delivering accurate outputs and meeting client deadlines since December 2023.
Operations Assistant
Healthy U 2000 Ltd
Jun 2019 - Nov 2023 (4 years 5 months)
Supported operations and customer service functions, managed warehouse coordination tasks, and contributed to process improvements during a four-year tenure.
Transcription Specialist
Rian Transcription Center
May 2018 - Apr 2019 (11 months)
Performed audio-to-text transcription and data entry with high accuracy for client projects, meeting tight deadlines and quality standards.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Diploma, Pharmaceutical Technology
2014 - 2016
Completed a Diploma in Pharmaceutical Technology at Mount Kenya University from 2014 to 2016.
Onjiko Boys High School
Kenya Certificate of Secondary Education, Secondary Education
2009 - 2012
Grade: B-
Attained the Kenya Certificate of Secondary Education with a mean grade of B- in 2012.
St. Florence Academy School
Kenya Certificate of Primary Education, Primary Education
2009 -
Grade: B
Attained the Kenya Certificate of Primary Education with a mean grade of B.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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