Open to opportunities

Markqierya Boyd

@markqieryaboyd

Message

Skilled Registered Dental Assistant and Hospital Coordinator with patient care expertise.

United States

Message

What I'm looking for

I seek a role that fosters professional growth and emphasizes patient care.

I am a dedicated Registered Dental Assistant and Hospital Coordinator with over two years of experience in delivering exceptional clinical operations in both dental and medical settings. My journey in the healthcare field has equipped me with a robust skill set that includes patient care, effective communication, and a commitment to maintaining a child-friendly environment. I pride myself on my ability to educate patients and their families on oral hygiene and treatment plans, ensuring they feel informed and comfortable throughout their care.

Currently, I work at Knoxville Pediatric Dentistry, where I coordinate surgical procedures and assist pediatric dentists during chairside operations. My role involves ensuring seamless communication between patients, surgeons, and hospital staff, which is crucial for successful outcomes. I have a strong background in various dental procedures, including extractions, restorations, and the use of outpatient general anesthesia services. My previous experience as a Dental Assistant at East Ridge Family Dental further honed my skills in patient management and clinical support.

Experience

Work history, roles, and key accomplishments

Current

Registered Dental Assistant

Current

Knoxville Pediatric Dentistry

Oct 2023 - Present (1 year 7 months)

Assisted pediatric dentists in chairside procedures while maintaining a child-friendly environment. Educated parents on hygiene routines and assisted during dental surgeries with outpatient general anesthesia.

Chairside Assistance

Current

Hospital/Surgical Coordinator

Current

Knoxville Pediatric Dentistry

Nov 2024 - Present (6 months)

Ensured timely communication and efficient workflow between patients, surgeons, and hospital staff. Submitted and tracked pre-authorizations with insurance companies and coordinated scheduling for hospital-based dental surgeries.

Scheduling Communication Workflow Management

Dental Assistant

East Ridge Family Dental

May 2022 - Sep 2023 (1 year 4 months)

Assisted with general, restorative, cosmetic, and implant procedures. Delivered effective communication and managed patient scheduling for exams and billing.

Scheduling Communication Cosmetic Dentistry Implant Procedures

Barista/Server

Bantam and Biddy

Oct 2018 - Oct 2019 (1 year)

Assembled handcrafted beverages and managed multiple tables during peak hours, ensuring timely and accurate delivery of food and beverages.

Beverage Assembly Table Management Customer Service Menu Knowledge

Barista

Starbucks

Jul 2019 - Jan 2023 (3 years 6 months)

Ensured excellent customer service by assembling handcrafted beverages and maintaining a welcoming atmosphere. Collaborated with the team to meet sales targets.

Customer Service Team Collaboration Sales Targets

Education

Degrees, certifications, and relevant coursework

Chattanooga State Community College

Associate of Applied Sciences, Dental Assisting

2020 - 2022

Grade: 3.73/4.0

Activities and societies: Member of Chattanooga State Dental Assistants Society, Member of American Dental Assistant Association

Completed an Associate of Applied Sciences in Dental Assisting, focusing on practical skills and knowledge necessary for a career in dental healthcare. Graduated with Magna Cum Laude honors, demonstrating academic excellence.