Mariam User
@mariamuser12
Manual QA Engineer with 4+ years testing web/mobile apps, building Cypress suites, and using AI-assisted workflows with Claude.
What I'm looking for
I’m a Manual QA Engineer with 4+ years of experience testing web and mobile applications, including e-commerce platforms and admin panels. I’m hands-on with functional, regression, UI, API, integration, and end-to-end (E2E) testing, so I can validate both the user journey and the underlying behavior.
I build and maintain Cypress end-to-end automation suites for multiple projects, focusing on critical flows like authentication, ordering, and payments. I also use Claude (Anthropic) to generate, review, and refactor Cypress test scripts and scenarios—improving coverage while reducing test creation time.
On the quality side, I validate APIs in Postman (status codes, payloads, authentication, and error handling) and manage defects through Jira while tracking test runs and coverage in TestRail. I also test admin workflows and role-based permissions in the Nova Admin Panel and verify consistent UI across browsers and devices.
I bring a collaborative Agile mindset, participating in sprint planning and requirement analysis to clarify expectations and reproduce issues effectively. I’ve also mentored junior QA engineers on test design and defect reporting, and I add performance/load checks using JMeter when stability and responsiveness matter.
Experience
Work history, roles, and key accomplishments
Manual QA Engineer
IT AN
Jan 2022 - Present (4 years 6 months)
Designed, documented, and executed manual functional, regression, UI, integration, and end-to-end test cases across 10+ web and mobile projects. Built Cypress E2E automation suites, used Claude (Anthropic) for AI-assisted Cypress script/scenario generation and review, and performed API validation with Postman while managing defects in Jira and test coverage in TestRail.
Head of Call Center
Call Center Support
Jan 2014 - Jan 2021 (7 years)
Led a team of customer service representatives in a high-volume call center, improving efficiency and customer satisfaction through KPI tracking, training, and cross-department collaboration. Conducted research to support key marketing campaigns.
Education
Degrees, certifications, and relevant coursework
UMBA Training Center
Bachelor of Software Engineering, Software Engineering
2021 - 2022
Completed a Bachelor of Software Engineering program from 2021 to 2022.
Yerevan State University
Bachelor of Psychology, Psychology
2014 - 2017
Completed a Bachelor of Psychology program at Yerevan State University from 2014 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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