At Crocobet, I perform end-to-end KYC checks to authenticate player identities and ensure age eligibility. I also review official documents and conduct AML/PEP screenings to help prevent fraud and maintain regulatory compliance.
Earlier, I resolved customer inquiries and complaints at Crocobet via phone and live chat, processed account transactions, and maintained interaction logs. At Bright House, I facilitated property sales, rentals, and client showings, and handled client negotiations and internal IT support tasks.
I'm studying Computer Science at International Black Sea University, specializing in data analytics and database management. My technical focus includes SQL Server query design, Star Schema creation, and Power BI data transformations.
