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Maria Kamal

@mariakamal

Quality assurance professional at Ipsos who reviewed research and survey work for accuracy and compliance.

At Ipsos, I worked in quality control and quality assurance for research and survey activities, reviewing work for accuracy, consistency, and compliance with required standards.

At Lotus Flower Charity, I supervised and supported a psychosocial support team at Bardarash Camp. I developed and implemented action plans, monitored sessions against MHPSS standards, and prepared activity reports and data.

As an Administrator Officer with UNHCR & DOH, I organized office and event logistics and helped maintain supplies, operational services, and procedures.

At Barzani Charity Foundation, I worked on databases and reports using FileMaker, fixed system errors, and helped protect sensitive data. I also worked in customer service at Asiacell Company.

Experience

Work history, roles, and key accomplishments

Quality

Ipsos

Nov 2025 - Jul 2026 (8 months)

Worked in quality control and quality assurance for research and survey-related activities. Reviewed work to ensure accuracy, consistency, and compliance with required quality standards.

Quality Control Quality Assurance Research Survey data review

Customer Service Employee

Asiacell Company

Jan 2023 - Mar 2025 (2 years 2 months)

Provided customer service support, handling inquiries and resolving issues to ensure customer satisfaction.

Customer Service Communication Skills Problem Solving

PSS Team Leader

Lotus Flower Charity

Jan 2023 - Jul 2024 (1 year 6 months)

Supervised and supported the PSS team to ensure effective implementation of psychosocial activities. Conducted regular meetings and coaching sessions with PSS facilitators to strengthen their performance and maintain quality standards.

Psychosocial Support Team Leadership Coaching Monitoring and Evaluation Needs Assessment Reporting MHPSS

Administrator Officer

UNHCR & DOH

Jan 2022 - Dec 2022 (11 months)

Organized administrative and logistical aspects of office activities and events, including workshops and meetings. Managed office supplies, updated policies, and ensured compliance with UNHCR standards.

Administration Logistics Office Management Policy Implementation Contract Management

Database Management

Barzani Charity Foundation

Apr 2021 - Jan 2022 (9 months)

Designed and developed databases and reports on HI's main database (FileMaker) as defined by program needs. Tracked and fixed system errors, ensured data privacy and security, and coordinated with field database officers.

Database Management FileMaker Data Security Data Backup Reporting Coordination