At CONVIVA CARE CENTER, I coordinate HEDIS quality measures by reviewing and abstracting patient medical records in compliance with NCQA guidelines. I use NextGen and Excel to analyze HEDIS data, support quality reporting, and monitor performance.
Previously, I analyzed business and market data at CENCOSUD COLOMBIA and designed and optimized operational processes at BANCO DE BOGOTÁ. My background in Industrial Engineering informs my work in healthcare quality, data analysis, and process improvement.

