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Marcelo Chirindza

@marcelochirindza

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IT Risk & BCM Technical Assistant at MAIS, who designed an internal Risk & Compliance management solution.

Mozambique

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What I'm looking for

I'm interested in strengthening IT service stability through structured incident and problem management.

At MAIS - Microbanco de Apoio aos Investimentos, S.A., I assess technology risks, follow up on incidents, and support business continuity and operational resilience. I also designed and implemented an internal Risk & Compliance management solution to improve workflow tracking, action-plan visibility, and management reporting.

Previously, as a Project Technician at SGS MCNet Moçambique, Lda., I supported technology projects through application verification and functional testing. I also monitored data quality, documented processes, and provided user support and training.

Experience

Work history, roles, and key accomplishments

Current

IT Risk & BCM Technical Assistant

Current

MAIS - Microbanco de Apoio aos Investimentos, S.A.

Jan 2025 - Present (1 year 10 months)

Assess technology risks and controls, prepare risk reports, monitor remediation actions, and support incident analysis and business continuity management. Designed and implemented an internal Risk & Compliance management solution.

IT Risk Management Business Continuity Incident Management Root Cause Analysis Regulatory Compliance Risk Assessment Reporting Stakeholder Coordination

Project Technician

SGS MCNet Moçambique, Lda.

Jan 2023 - Jan 2025 (2 years)

Supported technology projects and operational activities, performed application testing, monitored data quality, documented processes, and provided user support and training.

Application Testing Data Quality Technical Documentation User Support Process documentation Reporting

Education

Degrees, certifications, and relevant coursework

Instituto Superior de Transportes e Comunicações (ISUTC)

Bachelor's Degree, Computer and Telecommunications Engineering

2019 - 2023

Bachelor's Degree in Computer and Telecommunications Engineering from the Instituto Superior de Transportes e Comunicações (ISUTC), Maputo, from 2019 to 2023.