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Manpreet Kaur

@manpreetkaur38

Technical Services Supervisor at DHL Supply Chain-Technology (Verizon), improving device processing efficiency by 20% through automated workflows.

United States
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At DHL Supply Chain-Technology (Verizon), I troubleshoot mobile device hardware and software issues and use Power BI, Power Query, and DAX to track performance. I also worked on automated device-processing workflows integrating Mesh robotics, FutureDial, and Knapp systems, improving processing efficiency by 20% for critical projects.

In the RF & Extended Testing Project, I developed and executed 4G/5G NR RF tests across frequency bands and channel bandwidths using Keysight UXM and Rohde & Schwarz platforms. I also managed WMS and KiSoft systems and troubleshot device processing, connectivity, and IP network issues.

My projects include integrating a memory management unit into a custom operating system simulator and developing multithreaded test scenarios. I’ve also researched analytical sensitivity modeling for 6-DOF planar cobots and forward kinematics for a multi-joint planar manipulator.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Indiana University Luddy School of Informatics, Computing and Engineering logoIE

Indiana University Luddy School of Informatics, Computing and Engineering

Bachelor of Science, Computer Science

Grade: 3.2/4.0

Pursuing a Bachelor of Science in Computer Science with a GPA of 3.2/4.0.

WU

Walmart USA

Advanced Software Engineering Simulation, Software Engineering

2025 - 2025

Completed the Advanced Software Engineering Simulation in August 2025.

GO

Google

Google IT course, Information Technology

2025 - 2025

Completed the Google IT course in January 2025.

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