At Tata Consultancy Services, I administer OpenShift clusters for Interact, an enterprise banking Pega platform, across development, testing, and production environments. I build Docker images and deploy them through GitLab CI/CD pipelines, and I use Ansible to automate deployment and patching procedures.
For Retail Servicing Manager, I led the migration of the Pega PRPC case management application from on-premises infrastructure to Red Hat OpenShift. As an L3 Production Support Lead, I troubleshoot cluster and application issues, coordinate upgrades, and document procedures for consistent support.
