At ThoughtFocus, I lead and mentor associates handling complex healthcare claims adjudication. I coordinate onshore and offshore workflows, conduct training, and manage client communication and operational escalations.
Previously, at Vee Technologies Pvt Ltd, I processed complex claims and handled Medicare and Medicaid forms and discrepancies. At Hinduja Global Solutions Ltd., I processed paid and denied claims and resolved provider and member disputes; I also use VBA, Python, and Google Apps Script to improve operational efficiency.
