Malik Shabazz
@malikshabazz
Customer-focused shipper with 5+ years in warehouse, shipping, and high-volume retail logistics.
United StatesWhat I'm looking for
I’m a customer service and warehouse operations professional with 5+ years of experience in high-volume retail, logistics, and shipping environments. I’m forklift certified and skilled in inventory control, pallet movement, and customer-facing problem solving.
Most recently, I worked as a Shipper at Costco, operating forklifts and electric pallet jacks to load and unload freight safely. I managed inventory accuracy, prepared orders for timely customer delivery, and wrapped and secured pallets to prevent damage during transport.
Before that, I supported customers at Walmart as an AP Customer Host and later as a Sales Associate. I delivered high-quality customer service, resolved customer concerns, de-escalated difficult situations, and helped with training and onboarding of new employees.
I also gained operational discipline as a Package Handler at FedEx and as a Crew Member at McDonald’s, where I exceeded corporate scan-rate standards and maintained fast, friendly service. I’m known for reliability, teamwork, and maintaining a safe, organized workspace.
Experience
Work history, roles, and key accomplishments
Shipper
Costco
Apr 2022 - Nov 2025 (3 years 7 months)
Operated forklifts and electric pallet jacks to load and unload freight safely. Managed inventory accuracy, wrapped and secured pallets, and coordinated shipments to support timely customer delivery.
Delivered high-quality customer service and resolved customer concerns while supporting de-escalation during dissatisfied interactions. Assisted customers with product information and troubleshooting, and helped train and onboard new employees.
Greeted customers, assisted with locating products, and maintained clean, organized, fully stocked work areas. Operated cash registers and handheld inventory devices, and supported supervisors with customer service and onboarding tasks.
Exceeded corporate scan-rate standards by following company protocols to maintain efficient workflow. Assisted managers and coworkers to meet daily operational goals while supporting package handling operations.
Provided fast, friendly register service by accurately taking orders and supporting daily service goals. Maintained restaurant cleanliness and worked closely with team members to deliver consistent customer service.
Education
Degrees, certifications, and relevant coursework
Morrow High School
High School Diploma, High School
Earned a High School Diploma from Morrow High School.
Availability
Location
United StatesAuthorized to work in
Job categories
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