Open to opportunities

Makhadzi Marcia

@makhadzimarcia

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Passionate marketing professional with administrative and customer service expertise.

South Africa

Message

What I'm looking for

I am seeking a role where I can leverage marketing training and administrative strengths to support operations, improve customer experience, and grow into greater responsibility within a collaborative, learning-oriented team.

I am a marketing graduate with hands-on experience as a personal assistant, skilled in customer and complaint management, staff enrollment, invoice processing, rostering, bookings and meeting planning. I combine formal training in marketing (NCV 4) and cybersecurity introduction with practical workplace strengths in communication, critical thinking and leadership.

I achieved measurable administrative impact at Blair Atholl Golf and Equestrian Estate through efficient roster creation, invoice capture and customer support, and I hold certifications from Cisco Networking Academy and the Indo-German Initiative for Technical Education. I am motivated to apply my organizational skills and learning mindset to drive innovation and deliver reliable results.

Experience

Work history, roles, and key accomplishments

Marketing NCV 4 Graduate

South West Gauteng College

Jan 2022 - Aug 2024 (2 years 7 months)

Completed NCV 4 in Marketing with coursework in cybersecurity introduction, Cisco networking fundamentals, safety and environmental laws, and customer and complaint management to support entry-level marketing and technical roles.

Networking Fundamentals Communication

Personal Assistant

Blair Atholl Golf and Equestrian Estate

Jul 2019 - Jan 2022 (2 years 6 months)

Managed new staff enrollment, invoice capture and filing, rostering, bookings and allocations, and assisted with meeting planning and general enquiries to improve operational efficiency.

Invoicing Scheduling Customer Service Calendar Management Administrative Support

Education

Degrees, certifications, and relevant coursework

Indo-German Initiative For Technical Education

Short courses / fieldStudy, Industrial Safety; Customer Service

2024 - 2024

Completed courses in Safety and Environmental Laws of Industrial Safety and Customer and Complaint Management through the Indo-German Initiative for Technical Education in Apr–May 2024.