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Mainak Biswas

@mainakbiswas

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Cloud Engineer skilled in managing containerized applications and infrastructure.

India

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What I'm looking for

I am looking for opportunities that foster innovation, collaboration, and growth in cloud technologies.

I am a dedicated Cloud Engineer with a strong background in orchestrating and managing containerized applications using Amazon EKS, ECS, and Fargate. My expertise lies in designing, deploying, and maintaining scalable, secure, and cost-efficient cloud infrastructure. I have a proven track record of resolving high-severity cases, achieving a 96% customer satisfaction rating, and reducing escalations by 68% through effective technical troubleshooting.

My experience includes working with AWS services, such as VPC, IAM, and CloudWatch, and developing multi-cloud automation solutions using Python and Terraform. I have also contributed to significant projects, including a cloud migration initiative involving over 100 applications and 50 AWS services, and have been recognized for my methodical approach and clear communication skills. I am passionate about leveraging cloud technologies to drive efficiency and innovation.

Experience

Work history, roles, and key accomplishments

Current

Cloud Engineer

Current

Amazon Web Services

Jul 2022 - Present (3 years)

Successfully addressed high severity cases, resolving 90% of issues within 48 hours, while reducing escalations by 68% through effective technical troubleshooting and in-depth analysis of statistics to achieve a 96% customer satisfaction rating. Demonstrated troubleshooting skills well-versed with EKS, ECS, ECR, related container tools, and made use of Cloudwatch for Container Insights, logs and i

EKS ECS ECR Cloudwatch IAM S3 Terraform CloudFormation

DevOps Engineer

Deloitte

Oct 2021 - Present (3 years 9 months)

Developed multi-cloud automation using Python SDKs and Terraform modules. Set up GitHub Actions workflow pipeline for GitOps with ArgoCD in Kubernetes, and worked with Kubernetes components and Helm charts.

Python Terraform GitHub Actions Kubernetes Helm ArgoCD Monitoring Logging

SaaS Development Intern

Next Generation Technocom Pvt. Ltd.

Jul 2020 - Present (5 years)

Worked on a SSO authentication project based on cloud-native technologies, including Docker, Kubernetes, HAProxy, and NFS. Performed setting up, administration, monitoring, and alerting for these systems, and troubleshooted issues related to Linux systems and Kubernetes clusters.

Docker Kubernetes HAProxy NFS Linux Troubleshooting Cloud Native Technologies SSO

Education

Degrees, certifications, and relevant coursework

Adamas University

Bachelor of Technology, Computer Science and Engineering

Studied Computer Science and Engineering at Adamas University, Kolkata. Focused on foundational computer science principles and engineering applications.