mahesh prasad
@maheshprasad
Senior Data Analyst at Virtual Employee, building Power BI clinic dashboards and analytics that improve operational decisions.
IndiaWhat I'm looking for
At Virtual Employee Pvt. Ltd., I developed and maintained interactive Power BI dashboards for clinic production, collections, profitability, revenue, and operational KPIs across multiple locations.
I used Power Query, DAX, and data modeling to consolidate and validate data from multiple sources, and analyzed clinic and doctor performance to identify trends and opportunities.
At DocOnline Health India Pvt. Ltd., I automated reporting workflows with Power BI and advanced Excel, cutting report generation time by 20%. My analysis of customer complaints and service performance helped reduce resolution time by 25%, while operations-efficiency models improved service delivery turnaround by 15%.
Earlier, at Care Health Insurance and Max Bupa Health Insurance, I prepared MIS and operational reporting, analyzed claims and business trends, and developed dashboards and management presentations. I’m now targeting senior BI and analytics roles where dashboard ownership and business impact are measured.
Experience
Work history, roles, and key accomplishments
Senior Data Analyst
Virtual Employee Pvt. Ltd.
Dec 2025 - May 2026 (5 months)
Developed and maintained interactive Power BI dashboards and reports tracking clinic production, collections, profitability, revenue, and operational KPIs across multiple locations. Utilized Power Query, DAX, and data modeling to transform and analyze data from multiple sources.
MIS & Data Analytics Analyst
DocOnline Health India Pvt. Ltd.
Nov 2021 - Dec 2025 (4 years 1 month)
Automated daily and weekly reporting workflows using Power BI and advanced Excel, cutting report generation time by 20%. Analyzed customer-complaint and service-performance trends, enabling the Customer Service team to cut resolution time by 25%.
MIS & Operations Analyst
Care Health Insurance
Sep 2019 - Nov 2021 (2 years 2 months)
Published daily MIS to agency, branch, online, and sales channels, keeping policy processing within SLA. Developed and maintained Power BI dashboards and interactive reports to monitor KPIs, operational performance, and business trends.
Senior Executive – MIS
Max Bupa Health Insurance
Aug 2018 - Sep 2019 (1 year 1 month)
Published daily pendency MIS to agency channels and partners, keeping policy processing within stipulated timelines. Ran month-over-month claim-decline analysis to identify trends and drive performance improvements.
Education
Degrees, certifications, and relevant coursework
Sikkim Manipal University
Bachelor of Computer Applications, Computer Applications
Bachelor of Computer Applications (BCA) from Sikkim Manipal University.
CBSE, Delhi
Senior Secondary (Class XII), General
Senior Secondary (Class XII) from CBSE, Delhi.
CBSE, Delhi
Senior Secondary (Class X), General
Senior Secondary (Class X) from CBSE, Delhi.
Ducat Institute
Data Analyst, Data Analysis
Certification in Data Analyst from Ducat Institute.
MIS & Analytics Training Institute
Power BI, Business Intelligence
Training and certification in Power BI from MIS & Analytics Training Institute.
MIS & Analytics Training Institute
Advanced Excel, Spreadsheets
Training and certification in Advanced Excel from MIS & Analytics Training Institute.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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