Madiha Ettarhzaoui

I am a dedicated business technician with practical training in accounting, marketing, human resources, and project management from OFPPT. I pair formal education with hands-on experience in pharmacy assistance, accounting internships, and e-commerce order handling.

During my role as a Pharmacy Assistant I welcomed customers, provided product advice, maintained stock levels, and handled daily financial operations including invoices and cash register tasks. In an accounting internship I managed administrative correspondence, organized archives, prepared meeting files, and assisted with invoice monitoring and time records.

I improved customer experience in an online store by accurately processing orders, calculating shipping costs, and communicating timely updates, which reduced errors and streamlined fulfilment. I hold a Specialized Technician Diploma in Business and a certified French B2 (TCF) demonstrating strong multilingual communication skills.

I am eager to learn, adaptable, and proactive, seeking opportunities where I can grow my expertise in finance, customer service, and operations while contributing strong teamwork, problem-solving, and organizational skills.