At MIET, I support MasterSoft ERP academic operations across attendance, examination processing, results, grade cards, and student records. I coordinate with departments, institutional leadership, and vendor support, and help document requirements and resolve workflow discrepancies.
At MasterSoft Solutions Pvt. Ltd., I coordinated higher education ERP implementations and upgrades, worked with teams on requirements and data migration, and supported end-user training and adoption. I also developed and tested an MIET Maintenance & Complaint Management Portal with ticket tracking, role-based access, and reporting.

