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Madhuri Patel

@madhuripatel

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Data Analyst skilled in Power BI, Tableau & SQL, turning data into insights for smarter decisions.

India

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What I'm looking for

Looking for a Data Analyst role where I can leverage my expertise in Power BI, Tableau, and SQL to transform data into meaningful insights. Interested in opportunities that involve data visualization, reporting, and business intelligence to drive strategic decision-making.

As a data analytics professional, I've completed comprehensive courses across various platforms, honing my expertise in data visualization, data cleaning, analysis, and dashboard creation. My hands-on experience includes crafting impactful projects such as Power BI Dashboards, Tableau Dashboards, and SQL Projects.

Currently, I am working as a Data Analyst in a fintech company, where I specialize in building dynamic and insightful dashboards to drive data-driven decision-making.

I possess the skills necessary to transform complex data sets into actionable insights and compelling visualizations. My technical proficiency, combined with a deep passion for data analysis, positions me as a strong candidate for any data-centric freelancing projects you may have.

Let's collaborate and turn your data into meaningful and actionable outcomes!

Experience

Work history, roles, and key accomplishments

Current

Data Analyst

Current

FinQy

May 2024 - Present (1 year 1 month)

Data Analyst at FinQy, specializing in visualization and analytics. Develop Power BI/Tableau dashboards to track key metrics. Optimize marketing campaigns through data-driven insights. Analyze large datasets to drive business growth and decisions. Collaborate with teams to enhance data strategies and boost efficiency.

Data Analysis Data Cleaning Data Visualization Data Modeling Dashboards Power BI Tableau Excel SQL

Customer Support Executive

HDFC BANK LTD

Apr 2023 - Feb 2024 (10 months)

Achieved 100% call accuracy, ensuring compliance with bank regulations while resolving consumer issues. Maintained a 77% daily call attendance rate, boosting client retention and satisfaction. Led cross-marketing for HDFC Bank, increasing sales by 30% through strategic promotions. Resolved 95% of cases within 24 hours using analytical and solution-oriented approaches to enhance customer experience

Customer Service Customer Support

Team Leader

Winplay Technology Pvt Ltd

Dec 2021 - Mar 2023 (1 year 3 months)

Led team strategically, generating up to 4.5 lakhs in a single day. Delivered collection reports twice daily for real-time tracking and strategy refinement. Developed daily strategies to optimize collections and upsell to existing customers. Implemented measures to maintain a 95% call accuracy and quality rate, providing key insights to management for continuous improvement in collection efforts.

Team Leadership

Team Leader

Yomoyo Blossoms Pvt Ltd

Jul 2020 - Feb 2021 (7 months)

Met or exceeded collection goals, driving revenue growth. Led strategic planning, contributing 3.5 lakhs daily. Achieved a 90% call accuracy rate in one day, showcasing leadership and quality management. Focused on efficiency, accuracy, and performance optimization to enhance team success and business impact.

Team Leader Team Management

Team Leader

Northern Credit & Collection Business

May 2018 - Aug 2019 (1 year 3 months)

Implemented robust quality control measures to uphold highperformance standards achieving zero file rejections due to incorrect form submissions. Provided continuous training and guidance on best practices reducing errors and enhancing overall quality Recognized for maintaining exceptional standards and ensuring accurate credit card processing without errors contributing to operational efficiency.

Collections Team Leader