Open to opportunities

Madeline Ochoa

@madelineochoa

Message

I create engaging brand content, digital campaigns, and visuals that improve performance and connection.

United States

Message

What I'm looking for

I'm looking for a fast-paced, collaborative role where I can create engaging content, support brand growth, run digital campaigns, and use performance insights to improve results.

At Riches & Saint, I grew social media across multiple platforms, created graphics and short-form video, and ran paid campaigns on Facebook, Google, and LinkedIn. I also built email campaigns and automated sequences to engage potential clients.

I've supported brand refreshes through updated visuals and messaging, improved website performance through SEO content optimization, and used campaign insights to strengthen engagement and conversions.

At Stoneys Studio, I design print and digital banners, murals, marketing collateral, and digital graphics while managing social content and event logistics. I bring a creative, collaborative, get-it-done mindset and enjoy finding smarter ways to improve what is already working.

Experience

Work history, roles, and key accomplishments

Current

Data Entry Member Service Representative

Current

Meditrack

Nov 2021 - Present (4 years 11 months)

Answered high-volume member calls and resolved eligibility and benefits issues. Processed member requests for ID cards, doctor changes, and claims while documenting actions to maintain accurate member records.

Microsoft Customer Service