Open to opportunities

Mabel Reyes

@mabelreyes

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Results-driven IT Engineer specializing in CPQ and product configuration.

Switzerland

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What I'm looking for

I seek a collaborative environment that values innovation and offers growth opportunities.

I am a results-driven IT Engineer with over five years of experience in software development, particularly in the military and industrial sectors. My expertise lies in key technologies such as C#, SQL, and Azure DevOps, which I have utilized to lead and manage CPQ projects across North America and the Caribbean. My role at Eaton as a Product Engineer allowed me to navigate complex systems and strengthen my skills in data analysis, leadership, and teamwork.

In addition to my technical skills, I pride myself on my strong communication abilities, which enable me to collaborate effectively across departments and lead projects to success. I hold a degree in Computer Engineering from Universidad Tecnológica de Santiago, which has provided me with a solid foundation in software development and technology. I am eager to bring my skills and experience to a new team and contribute to the success of your organization.

Experience

Work history, roles, and key accomplishments

Product Engineer / CPQ Engineer

Appian

Jan 2021 - Sep 2023 (2 years 8 months)

Led the creation, administration, redesign, and testing of CPQ projects in Bid Manager C# SQL for North America and the Caribbean. Developed automated reports using Azure DevOps to track team performance and project efficacy.

C SQL Azure DevOps HTML CSS JavaScript Salesforce CPQ Bid Management

Software Developer – Soldier

Ejercito de la Republica Dominicana

Aug 2017 - May 2023 (5 years 9 months)

Created, designed, and maintained a web application for measuring various aspects of the country to validate security resource investment priorities based on statistics. Utilized SQL for data maintenance and C# for programming.

C SQL Web Application Development Data Analysis Security Systems Software Maintenance

Product Technician

Eaton

Nov 2020 - Jan 2021 (2 months)

Maintained and improved product configuration rules within Bid Manager. Conducted analysis of product information to enable the creation of variant configurations.

Bid Management Product Configuration Data Analysis Quality Assurance Technical Support

E-tools Assistant

Eaton

Aug 2018 - Nov 2020 (2 years 3 months)

Developed and deployed products using Pick Workbench, a CPQ tool, to enable configurations through the SaaS platform Bid Manager. Ensured accurate and efficient product configurations.

Pick Workbench CPQ SaaS Bid Management Configuration Management

Customer Service Agent

Caribe Asistencia, SIAM (Mapfre)

Jan 2014 - Jan 2017 (3 years)

Provided local and international attention for medical and roadside assistance. Managed policy revisions and cost-control measures.

Customer Service Policy Management Cost Control Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

Universidad Tecnológica de Santiago (UTESA)

Computer Engineering, Computer Engineering

2013 - 2019

Completed a comprehensive curriculum in computer engineering, gaining a solid academic foundation in software development and technology. The program covered various aspects of IT, preparing for a career in the field.

Instituto Politécnico Parroquial Santa Ana (IPOPSA)

IT Technician, IT

2010 - 2012

Successfully completed the IT Technician program, focusing on technical skills and practical applications in information technology. The curriculum prepared for various IT roles.