MAAZIN MOHAMMED MUHIB

I am an AWS Certified Solutions Architect with a strong background in designing and deploying cloud-native applications. My experience includes creating a fully serverless text translation web app using AWS services such as S3, Lambda, and API Gateway, where I implemented Infrastructure-as-Code with Terraform to streamline the deployment process. This project not only honed my technical skills but also deepened my understanding of secure API integration and automated workflows.

In my previous roles, I have demonstrated my ability to enhance customer experiences and improve operational efficiency. As a Customer Experience Manager at Absa Bank, I resolved over 1,000 customer issues, achieving a 92% satisfaction rating. My collaboration with IT teams led to significant improvements in platform uptime and user retention. Additionally, my role as a Security Operations Center Analyst allowed me to strengthen incident response strategies, improving threat detection accuracy by 30% through meticulous log analysis and team coordination.