Looking for a job

Michael Robinson

@m0rocco

Fleet Service Specialist at Cox Fleet, coordinating emergency breakdown response and dispatch to keep delivery routes on schedule.

United States

Message

What I'm looking for

I am looking to transition from frontline operations into a strategic management role. I bring over a decade of logistics experience, a Master’s in Organizational Management, and a proven track record of peer mentorship. I want a leadership position where I can manage teams, optimize vendor relations, and leverage my supply chain background to improve operational efficiency.

At Cox Fleet, I coordinate emergency breakdown response, arrange towing and roadside service, and schedule fleet maintenance to help keep delivery routes on schedule. I also mentor coworkers on call prioritization and vendor selection.

At PepsiCo, I maintained and troubleshot equipment as a Field Service Technician, then stepped into a Team Lead capacity to dispatch technicians and train incoming team members. I hold an M.A. in Organizational Management and a B.A. in Supply Chain Management from the University of Arizona Global Campus.

Experience

Work history, roles, and key accomplishments

Current

Fleet Service Specialist / Sr Dispatcher

Current

PepsiCo / Cox Fleet

Sep 2025 - Present (1 year 2 months)

Managed real-time breakdown response and emergency dispatch for drivers, coordinating towing and roadside service to keep delivery routes on schedule and minimize vehicle downtime. Scheduled routine and preventive maintenance for facility fleet units, ensuring full vehicle readiness and regulatory compliance.

Fleet Dispatch Emergency Response Vendor Management Preventive Maintenance Team Leadership Training Process Optimization

Field Service Technician

PepsiCo

Oct 2016 - Sep 2025 (8 years 11 months)

Performed routine maintenance and complex technical troubleshooting to resolve equipment operational issues efficiently. Built and maintained strong customer relationships by providing clear technical communication and delivering reliable service.

Technical Troubleshooting Equipment Repair Customer Relationship Management Team Leadership Training Reporting

D-Bay Driver

PepsiCo

Feb 2014 - Oct 2016 (2 years 8 months)

Executed daily product deliveries across assigned routes safely and punctually, ensuring accurate order fulfillment and customer satisfaction. Conducted daily pre-trip and post-trip vehicle inspections, maintaining accurate route logs and promptly reporting maintenance needs.

Route Management Vehicle Inspection DOT Compliance Training Mentorship