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luz rosalesLR
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luz rosales

@luzrosales

Commission Analyst at Gextiona who analyzed commission payments and generated reports using SQL Server and Excel.

Nicaragua
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At Gextiona, I analyzed commission payments, generated reports with SQL Server and Excel, and reviewed billing packages.

I also validated master codes and maintained information controls as an Analista de Comisiones.

At JuegaOK, I supported users with technical issues and requests, including providing phone support to users in Costa Rica. I also queried and validated information using SQL.

As an Asistente de Centro de Documentación at Universidad de Ciencias Médicas, I registered and tracked center users and used advanced Excel to organize information. My university projects included creating a SQL Server OLAP cube to analyze pharmacy product amounts and connecting Excel with SQL to display data dynamically.

Experience

Work history, roles, and key accomplishments

GE

Analista de Comisiones

Gextiona

Jul 2024 - Apr 2025 (9 months)

Gestión y análisis de pagos de comisiones mediante tecnologías y herramientas de información. Generación de reportes mediante consultas SQL Server y Excel, recepción y revisión de paquetes de facturación, validación de códigos maestros y control de información.

JU

Analista de Helpdesk

JuegaOK

Jul 2021 - Mar 2023 (1 year 8 months)

Atención y soporte a inconvenientes y solicitudes de usuarios, incluyendo soporte telefónico a usuarios de Costa Rica. Consulta y validación de información mediante SQL.

UM

Asistente de Centro de Documentación

Universidad de Ciencias Médicas

Jan 2014 - Dec 2016 (2 years 11 months)

Registro y control de usuarios del centro de documentación. Uso de Excel avanzado para gestión y organización de información.

Education

Degrees, certifications, and relevant coursework

Universidad Nacional de Ingeniería (UNI) logoUU

Universidad Nacional de Ingeniería (UNI)

Ingeniería en Computación, Computer Engineering

Completed a degree in Computer Engineering from the National University of Engineering in Managua, Nicaragua.

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