Luna User

I’m a results-driven Digital Marketing Professional and CIM Level 6 Diploma candidate with 4+ years leading high-impact digital initiatives. I specialize in building organic communities and turning campaigns into measurable outcomes through sharp strategy and consistent execution.

As Digital Marketing Manager at Pure Wellness Clinic, I manage social media and create compelling content for website, app, and campaigns with a client-conversion focus. I collaborate with creative teams to keep branding consistent across digital channels, while staying grounded in performance analysis.

In parallel, I thrive in operations as a Provider Operations Executive (remote Singapore-based) at Helpling APAC, where I’ve maintained a 100% KPI achievement rate every month since starting. I use CRM and process skills to coordinate provider–customer schedules, resolve inquiries, and protect service reliability.

I also bring grant-led leadership to the table—securing a U.S. Embassy Grant for “Shielded Dreams” and leading a cross-cultural team of 25+ to educate 200+ youth on digital safety. Along the way, I’ve proven storytelling-driven growth, including scaling to 20,000+ organic followers from scratch and delivering 1,000+ donations for a book campaign through a single storytelling post.