Open to opportunities

Luke Ciccolella

@lukeciccolella

Message

Aspiring esports manager with a focus on community relations.

United States

Message

What I'm looking for

I am looking for a role that fosters collaboration and growth in the esports industry.

As a dedicated student pursuing a B.A. in Game Studies and Esports Management at the University of Delaware, I have developed a strong foundation in both the gaming and business sectors. My academic journey has been complemented by hands-on experience in community relations and esports management, where I have honed my skills in communication, teamwork, and strategic planning.

Currently, I serve as a Community Relations Safety Ambassador at Aloysius Butler & Clark, where I act as the primary contact for clients during public relations events. My role involves managing on-site interactions to ensure a positive brand perception and supporting event coordination efforts. Additionally, my experience as an Assistant Esports Manager at Saint Mark’s High School allowed me to mentor student players, fostering a collaborative team culture that enhanced both engagement and performance.

With a passion for esports and a commitment to excellence, I am eager to leverage my skills and experiences in a dynamic role that allows me to contribute to the growth of the esports industry while promoting effective communication and teamwork.

Experience

Work history, roles, and key accomplishments

Current

Community Relations Safety Ambassador

Current

Aloysius Butler & Clark

Aug 2024 - Present (1 year)

Serve as the primary contact for clients at public relations events, communicating goals and needs clearly to attendees. Manage on-site interactions to uphold positive brand perception and alignment with client messaging.

Client Communication Brand Management Event Coordination Public Relations Client Engagement

Assistant Esports Manager

Saint Mark's High School

Jan 2025 - Present (7 months)

Assisted in coaching players by offering gameplay insights and helping develop strategies to improve individual and team performance. Mentored student players by guiding communication, teamwork, and maintaining a competitive yet positive mindset.

Esports Coaching Team Leadership Communication Teamwork Strategy Development

Busser

Harry's Savoy Grill

Jul 2023 - Present (2 years 1 month)

Maintained a clean and organized dining environment by efficiently clearing, resetting, and preparing tables between guests. Supported waitstaff by anticipating needs, ensuring smooth service flow during high-volume periods.

Table Management Restaurant Operations Customer Service

Office & Event Worker

Caffé Gelato

Jun 2022 - Present (3 years 2 months)

Orchestrated private lunches and catering orders, engaged with customers, and managed reservations. Provided comprehensive assistance with business event planning, take-out orders, and customer inquiries, optimizing service quality and satisfaction.

Event Planning Customer Engagement Customer Service

Busser

The Back Burner

Jul 2020 - Present (5 years 1 month)

Assisted in maintaining restaurant cleanliness and readiness by clearing finished courses and resetting tables promptly. Collaborated with the service team to ensure an inviting atmosphere and efficient guest service during peak hours.

Restaurant Operations Table Service Team Collaboration Customer Service

Education

Degrees, certifications, and relevant coursework

University of Delaware

B.A. Game Studies and Esports Management, Game Studies and Esports Management

2021 -

Grade: 3.2 GPA

Activities and societies: University of Delaware Esports: Valorant Varsity - Captain (January 2024 - May 2025), Player (January 2023 - January 2024). Led team strategy, practice coordination, and performance reviews as captain. Competed in Division I leagues and national tournaments, representing the university. Promoted sportsmanship and effective communication within a diverse team environment. 2024 Winter Job Shadow, Aloysius Butler & Clark.

Pursued a Bachelor of Arts in Game Studies and Esports Management, focusing on the business and strategic aspects of the gaming industry. Relevant coursework included Organizational Behavior, Communication/Advertising/The Consumer, Esports Management, and Consumer Behavior.