Open to opportunities

Luis Gustavo

@luisgustavo

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Brazilian Software Quality Assurance (QA) Analyst with over 4 years of professional

Brazil

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What I'm looking for

I seek a mid-level QA role focusing on automated and manual testing within agile teams, opportunities to grow automation skills, and a collaborative culture that values quality and continuous improvement.

Software Quality Assurance (QA) Analyst with over 4 years of professional experience in manual testing, working across different phases of the software development lifecycle. Solid experience in test planning, test case creation and execution, requirements analysis, definition of acceptance criteria, API validation using Postman, and testing of IVR systems, WhatsApp bots, and web applications. Experienced in agile environments, including bug tracking and follow-up, system validation (UAT), and use of tools such as Jira, TestLink, and Qase. Academic background and hands-on practice in web test automation using Cypress and API testing with Postman, with a strong focus on continuous technical improvement.

Experience

Work history, roles, and key accomplishments

Mid-level Test Analyst

Mutant

Jan 2025 - Dec 2025 (11 months)

Led end-to-end test planning and created test cases, performed manual testing of IVR and WhatsApp bots, and validated APIs using Postman, improving defect detection and reporting across projects.

Test Planning Manual Testing IVR Postman Jira Genesys Rogue (Grafana)

Junior Test Analyst

Noovi do Brasil

Mar 2021 - Jan 2025 (3 years 10 months)

Executed manual IVR tests using Avaya, performed SQL queries for test data setup, and documented UAT validations with clients to ensure higher software quality and issue resolution.

Manual Testing IVR Avaya SQL TestLink Jira Excel UAT

Administrative Assistant

Betta Global Partner

Jul 2019 - Feb 2021 (1 year 7 months)

Provided office and HR support, managed facilities expenses and vendor coordination, and researched and implemented Qase for QA test management after Jira was discontinued.

Office Administration HR Support Vendor Management Expense Management Test Management Process Improvement

Education

Degrees, certifications, and relevant coursework

LumeStack

Test Automation / API Testing

2024 -

Activities and societies: Courses: Web Test Automation with Cypress (2025), API Test Automation with Postman (2025), Mobile Test Automation with Appium (in progress 2026), Test Automation with Robot Framework (in progress 2026).

Completed and in-progress professional courses in test automation and API testing with LumeStack between 2024 and 2026.