At RHM Solutions, I support internal applications by resolving technical incidents using Jira and develop ETL processes in SQL Server, including views, tables, joins, stored procedures, and DML statements.
I support the Facturación Electrónica en Línea (FEL) workflow and manage business logic in SAP Business One across sales, purchasing, and inventory. I also develop Power BI dashboards and Report Builder reports, and use Power Query for data normalization.
Previously, as TECNICO EN INFORMATICA 1 at RHM Solutions, I provided first- and second-level support to internal users across Windows and macOS environments. I also managed Active Directory accounts, email configuration and backups, network cabling, and hardware and software maintenance.

