Open to opportunities

Luciana Valério

@lucianavalrio

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Experienced SAP SD Consultant with a focus on continuous improvement.

Spain

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What I'm looking for

I seek a role that offers opportunities for growth, collaboration, and impactful projects.

I am an SAP SD Consultant with over 7 years of experience in delivering rollout, AMS, and continuous improvement projects across LATAM and the EU. My expertise lies in managing SD flows, including pricing, billing, intercompany processes, and customer master data. I pride myself on my ability to restore system continuity and implement enhancements that support live operations with precision.

Throughout my career, I have held functional ownership in various projects, leading configuration and rollout support for pricing structures and customer group promotions. My role at Fihoca involves full functional responsibility in Spain, where I design and implement enhancements to ensure stock validation before delivery creation. I have successfully resolved operational failures and proposed technical solutions that drive continuous improvements in live environments.

My experience at Accenture and Capgemini has further honed my skills in integrating SAP with tools like Power BI and providing AMS support for S/4HANA. I am committed to delivering high-quality solutions and fostering effective business communication to meet organizational goals.

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Experience

Work history, roles, and key accomplishments

Current

SAP SD Consultant

Current

Fihoca

Nov 2024 - Present (1 year)

Held full functional responsibility for SAP SD operations across Europe, ensuring stock validation before delivery creation. Designed and implemented system alerts to prevent critical errors, significantly reducing rework in picking and fulfillment processes. Led configuration and rollout support for pricing structures and customer group promotions, while resolving operational failures and support

SAP Alerting Pricing Structures Price Promotions Operational Failure Resolution Continuous Improvement

SAP SD Consultant

Accenture Spain

Apr 2024 - Nov 2024 (7 months)

Integrated SAP with Power BI to extract strategic metrics and supported sales KPIs through structured data migration from Data Lake. Coordinated with data engineers to meet business requirements for OTC scenarios. This role focused on enhancing data visibility and operational efficiency.

SAP Power BI Data Migration Sales KPIs

SAP SD Consultant

Accenture Brazil

Nov 2021 - Apr 2024 (2 years 5 months)

Provided comprehensive AMS support for SAP S/4HANA, including error resolution, improvement delivery, and hypercare stabilization. Ensured system continuity and optimized performance for Bridgestone Latam operations. This role involved proactive problem-solving and system enhancement.

AMS Support Error Resolution Hypercare Stabilization

SAP SD Consultant

Capgemini

Dec 2018 - Nov 2021 (2 years 11 months)

Delivered AMS support for Mosaic, managing pricing conditions, resolving errors, and performing functional configurations across OTC processes. Participated in rollout activities for Cerdia, encompassing requirements gathering, configuration, testing, and user support. This dual role involved both ongoing support and project implementation.

OTC Requirements Gathering User Support

SAP Support Analyst

Evox

Feb 2017 - Aug 2018 (1 year 6 months)

Provided operational support, including invoice reprocessing and system monitoring, to ensure smooth business operations. Coordinated effectively with consultants for timely issue resolution and maintained system continuity. This role focused on daily support and problem-solving.

Invoice Reprocessing System Monitoring Support Operations