Open to opportunities

Louisa Jane User

@louisajaneuser

Message

Experienced registered nurse specialising in NHS Continuing Healthcare assessments and safeguarding.

United Kingdom

Message

What I'm looking for

I seek roles using my CHC and safeguarding expertise, offering independent assessments, clear documentation, multidisciplinary collaboration, and opportunities to influence quality and outcomes.

I am a highly experienced and compassionate Registered Nurse with over 20 years of diverse clinical practice, specialising in NHS Continuing Healthcare (CHC) assessments, safeguarding, and complex decision-making.

I have a proven track record completing CHC assessments, Decision Support Tools (DST), retrospective reviews and checklist audits across acute, community and care-home settings, working independently and with multidisciplinary teams.

My practice is person-centred and legally informed; I hold BIA training, am knowledgeable in the Mental Capacity Act, DoLS/LPS and national CHC frameworks, and I produce clear, accurate clinical documentation and reports.

I am comfortable with remote assessments and digital reporting platforms, experienced in end-of-life care, quality assurance and training, and committed to fair, evidence-based recommendations that uphold dignity and best interests.

Experience

Work history, roles, and key accomplishments

Current

CHC Nurse Assessor

Current

Fawley & Dwek Solicitors

Sep 2020 - Present (5 years)

Perform comprehensive Continuing Healthcare eligibility assessments and reviews for complex cases, liaising with multidisciplinary teams, patients, and families to establish appropriate care pathways and recommendations.

NHS Continuing Healthcare Best Interest Assessor Report Writing End Of Life Care Multidisciplinary Liaison

General Nurse

The Manor Care Home

Dec 2018 - Dec 2020 (2 years)

Provided patient-centred nursing care including end-of-life support and participation in Continuing Healthcare meetings to inform care planning and funding decisions.

End Of Life Care Continuing Healthcare Clinical Documentation Patient Advocacy Dementia Care

Independent CHC Clinician

Self Employed

May 2016 - Feb 2017 (9 months)

Completed and quality-assured Decision Support Tools and retrospective reviews for CCGs, making eligibility recommendations for NHS Continuing Healthcare.

Retrospective Review Quality Assurance Report Writing Multidisciplinary Communication

Triage Nurse — CHC Documentation

GEM CSU / Real Staffing

Dec 2015 - Mar 2016 (3 months)

Reviewed and validated Continuing Healthcare assessments and advised panels on documentation quality to support accurate funding decisions.

Documentation Review Triage)Quality Assurance Panel Support

Clinical Navigation Nurse

Claycross Hospital

Dec 2013 - Dec 2014 (1 year)

Managed safe hospital discharges and coordinated home support services to prevent admission and reduce readmissions.

Discharge Planning Care Coordination Multidisciplinary Liaison

Assessment Sister / BIA

Derby City PCT

Oct 2008 - Dec 2013 (5 years 2 months)

Conducted NHS Continuing Healthcare assessments across acute, community and care home settings and carried out Best Interest Assessments and safeguarding work related to DoLS.

NHS CHC Assessments Best Interest Assessor DOL Clinical Assessment Care Coordination