Open to opportunities

Loai Eltayeb Elshaikh

@loaieltayebelshaikh

I bridge Arabic-English communication for refugees, hospitals, UNHCR, and humanitarian organizations in high-stakes settings.

Kenya

Message

What I'm looking for

I'm looking to support refugee and vulnerable communities through Arabic-English interpretation, protection work, and coordinated humanitarian services where confidentiality, cultural sensitivity, and accurate communication matter.

I'm an Arabic-English interpreter supporting Sudanese refugees in communication with hospitals, UNHCR staff, and humanitarian organizations. Since 2022, I've provided consecutive interpretation in medical consultations, protection casework, and registration processes.

At Safe Steps Initiative, I coordinate humanitarian and protection services for refugees and vulnerable groups across Nairobi and Alexandria. I maintain secure databases and documentation, prepare operational and situation reports, and coordinate timely follow-up with partners and service providers.

My 17+ years in operations, client relations, reporting, and coordination include work with Al Bilad Company, Saudi Arabian Drug Store, and SADAFCO. I bring confidentiality, cultural sensitivity, accurate documentation, and advanced Microsoft Excel skills to high-pressure multicultural environments.

Experience

Work history, roles, and key accomplishments

Current

Protection Officer

Current

Safe Steps Initiative

Jan 2023 - Present (3 years 8 months)

Coordinated operational activities supporting humanitarian and protection services for refugees and vulnerable groups, frequently facilitating communication between Arabic- and English-speaking parties. Maintained accurate databases and prepared operational and situation reports.

Coordination Database Management Documentation Reporting Data Quality Confidentiality Stakeholder Coordination Cross Cultural Communication

Current

Informal Arabic–English Interpreter

Current

Safe Steps Initiative

Jan 2022 - Present (4 years 8 months)

Provided informal consecutive interpretation between Arabic-speaking refugees and English-speaking service providers, including hospitals, UNHCR staff, and humanitarian organizations. Supported communication in medical consultations, protection casework, and registration processes.

consecutive interpretation Cultural Mediation Confidentiality Cross Cultural Communication Documentation Reporting

Logistics and Operations Assistant

Al Bilad Company

Mar 2020 - Feb 2022 (1 year 11 months)

Coordinated daily operations between drivers, warehouse teams, administrative departments, and other operational functions, often across language and cultural lines. Maintained accurate records and reports using Microsoft Excel.

Excel Operations Coordination Reporting Documentation Multicultural Communication

Senior Accounts Collection & Client Relations Officer

Saudi Arabian Drug Store (SADS)

Jan 2012 - Feb 2020 (8 years 1 month)

Coordinated communication between customers, internal departments, finance teams, and management, requiring clear and accurate information exchange. Maintained ERP databases and supervised a team of six employees.

ERP Database Management Team Supervision Documentation Coordination

Sales and Customer Relations Representative

SADAFCO

Jul 2009 - Jun 2011 (1 year 11 months)

Coordinated with customers and internal teams to support timely delivery and clear communication of requirements. Prepared reports and maintained accurate customer and distribution records.

Reporting Documentation Coordination