Lisa Miller

I'm currently supporting WVU Medicine as an Insurance Authorization Specialist II, verifying eligibility and benefits, securing outpatient testing authorizations, and coordinating denied authorization decisions with providers. I use Epic and insurance portals to gather clinical information, submit requests, and follow up with insurers.

Across more than a decade at Wheeling Hospital and WVU Medicine, I've handled financial clearance, medical-necessity coding, patient cost estimates, registration, and insurance verification. I'm a Certified Professional Coder and Certified Revenue Cycle Representative with experience in CPT, HCPCS, ICD-10, Epic, Allscripts, Navinet, Availity, and PassPort IntelliSource.