Lilyana Crawley
@lilyanacrawley
Office assistant with strong organizational and communication skills.
What I'm looking for
I am an office assistant and aspiring entrepreneur with a passion for supporting teams and enhancing operational efficiency. Currently, I work at Big Bass Lake Realty, where I assist agents and brokers with essential paperwork, manage office supplies, and ensure smooth day-to-day operations. My role has honed my multitasking abilities and strengthened my customer service skills, allowing me to effectively handle inquiries and maintain a tidy work environment.
Previously, I served as an administrative assistant at Insight Marketing Executives, where I organized appointments and maintained crucial records. My experience in a call center at AAA North Penn further developed my communication skills, as I addressed customer inquiries and resolved issues promptly. I am dedicated to continuous learning and growth, aiming to leverage my skills in a dynamic and challenging environment.
Experience
Work history, roles, and key accomplishments
Office Assistant
Big Bass Lake Realty
Aug 2024 - Present (11 months)
Assisted agents and brokers with paperwork, listing agreements, and closing documents. Managed office supplies, ensuring the office is tidy, and facilitates day-to-day operations.
Administrative Assistant
Insight Marketing Executives
Nov 2024 - Present (8 months)
Organized appointments, meetings, and events for the market manager and team members. Managed incoming and outgoing correspondence, including emails, phone calls, and mail.
Call Center Representative
AAA North Penn
Dec 2022 - Present (2 years 7 months)
Assisted members with inquiries such as roadside assistance, membership benefits, and insurance. Accurately entered customer information, service requests, and transactions into the company’s database to maintain accurate records.
Education
Degrees, certifications, and relevant coursework
North Pocono High School
High School Diploma, General Studies
Took accelerated courses in English, History, Algebra II, and Biology.
Availability
Location
Authorized to work in
Job categories
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