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Open to opportunities

Lilyana Crawley

@lilyanacrawley

Office assistant with strong organizational and communication skills.

United States
Message

What I'm looking for

I am looking for a role that fosters growth and allows me to utilize my organizational skills in a supportive team environment.

I am an office assistant and aspiring entrepreneur with a passion for supporting teams and enhancing operational efficiency. Currently, I work at Big Bass Lake Realty, where I assist agents and brokers with essential paperwork, manage office supplies, and ensure smooth day-to-day operations. My role has honed my multitasking abilities and strengthened my customer service skills, allowing me to effectively handle inquiries and maintain a tidy work environment.

Previously, I served as an administrative assistant at Insight Marketing Executives, where I organized appointments and maintained crucial records. My experience in a call center at AAA North Penn further developed my communication skills, as I addressed customer inquiries and resolved issues promptly. I am dedicated to continuous learning and growth, aiming to leverage my skills in a dynamic and challenging environment.

Experience

Work history, roles, and key accomplishments

BR
Current

Office Assistant

Big Bass Lake Realty

Aug 2024 - Present (11 months)

Assisted agents and brokers with paperwork, listing agreements, and closing documents. Managed office supplies, ensuring the office is tidy, and facilitates day-to-day operations.

IE

Administrative Assistant

Insight Marketing Executives

Nov 2024 - Present (8 months)

Organized appointments, meetings, and events for the market manager and team members. Managed incoming and outgoing correspondence, including emails, phone calls, and mail.

AP

Call Center Representative

AAA North Penn

Dec 2022 - Present (2 years 7 months)

Assisted members with inquiries such as roadside assistance, membership benefits, and insurance. Accurately entered customer information, service requests, and transactions into the company’s database to maintain accurate records.

Education

Degrees, certifications, and relevant coursework

NS

North Pocono High School

High School Diploma, General Studies

Took accelerated courses in English, History, Algebra II, and Biology.

Tech stack

Software and tools used professionally

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Lilyana Crawley - Office Assistant - Big Bass Lake Realty | Himalayas