Liliana Correa

At Syneos Health, I conduct high-volume multilingual eligibility screenings for Phase II–IV clinical trials supporting global pharmaceutical sponsors, including organizations such as Merck, Sanofi, Takeda, and Roche.

I guide patients through inbound and outbound engagement, assess eligibility with strict protocol adherence, and connect qualified candidates with appropriate research sites internationally. I also refine translated screeners for linguistic precision and cultural appropriateness while using AI-assisted quality checks to improve consistency and reduce protocol deviations.

My background in healthcare interpretation lets me facilitate accurate, confidential communication between providers and patients in English, Spanish, and French.

I've also led multicultural teams, trained new specialists and junior staff, and created bilingual training materials that strengthen communication, service standards, and patient-centered engagement.