At IBM India Pvt Ltd, I process PO and non-PO invoices using Oracle ERP and Workday ERP, handling 400+ invoices per week while meeting SLA, quality, and compliance targets.
I serve as the Accounts Payable Subject Matter Expert, providing functional guidance and helping resolve complex invoice and payment exceptions. I also trained four team members on Oracle workflows and supported the Atlas-to-Oracle migration by validating invoice data and addressing migration issues.
I led the $1 Test Payment Initiative to validate supplier banking information and reduce payment failures. After the migration, I documented operational roadblocks and developed Detailed Process Training documentation with the Process Excellence Lead to support consistent execution.
