At Dispatch Experts, I manage daily operations for a fleet of six trucks across U.S. routes, helping ensure timely pickups and deliveries.
I optimize routes using GPS and dispatch systems, monitor driver activity, and adjust plans to avoid delays and disruptions.
I handle breakdowns and other urgent issues, maintain dispatch records, and use Truckers Path and load boards such as DAT to assign loads and track shipments.
I communicate with brokers and customers to negotiate and resolve issues, achieving 90%+ customer satisfaction. I also train new dispatchers and assist with driver onboarding.
