Lesley Sackey

Managed multiple projects simultaneously, overseeing budget and resource allocation, and creating comprehensive project documentation. Prepared and presented monthly reports to the Project Board, ensuring project performance against plans and timely completion of milestones.

Facilitated and supported meetings and workshops, managing the RAID log and various project trackers. Assisted with compiling project reports and documentation, ensuring timely review and adherence to scope through stage gate processes.

Led the integration and migration of customer details across three existing credit card systems, focusing on data quality and compliance for operational efficiency. Utilized Jira and Confluence to ensure timely, in-scope, and within-budget delivery of the system migration product.

Facilitated investigation activities for solution development and options appraisal for a new project, ensuring compliance with FCA guidelines. Conducted fact-find calls with clients to assess financial loss, requested and reviewed evidence, and calculated redress using approved systems.

Applied Agile Scrum principles to facilitate the successful delivery of a Learning & Development Programme, proactively removing impediments and coaching the team. Facilitated discussion, decision-making, and conflict resolution, working with the Product Manager to refine the product backlog.

Studied Psychology and Forensic Science, gaining a comprehensive understanding of human behavior and scientific investigation methods. Developed analytical and critical thinking skills applicable to various professional fields.

Obtained certification in Agile Scrum, demonstrating proficiency in agile methodologies and scrum framework for project management. This certification enhances skills in facilitating agile teams and delivering projects efficiently.

Achieved PRINCE2® Project Management Practitioner certification, validating advanced knowledge and practical application of the PRINCE2 methodology. This enables effective management of complex projects.

Completed the PRINCE2® Project Management Foundation Certificate, establishing a solid understanding of the PRINCE2 principles and processes. This foundational knowledge supports effective project participation and management.

Earned the Certificate in Mortgage Advice (CMAP) from The Chartered Insurance Institute (CII). This certification demonstrates expertise in providing mortgage advice and understanding relevant regulations.

Completed the Regulations & Ethics certificate from The Chartered Insurance Institute (CII). This certification ensures a strong understanding of regulatory frameworks and ethical practices in the financial services industry.